Legal notice
Legal Notice
Last Updated: 2 November 2026
1. Website Ownership & Business Information
Welcome to ESSETIKA.
ESSETIKA is an online ecommerce brand offering thoughtfully selected products across beauty, personal care, lifestyle, home essentials, electronics and everyday accessories.
Our website, www.essetika.com, is operated by the business identified below.
Brand Name: ESSETIKA
Legal Business Name: ESSETIKA LIFESTYLE & WELLNESS
Business Constitution: Sole Proprietorship
Website: https://www.essetika.com
General Enquiries: hello@essetika.com
Customer Support: support@essetika.com
ESSETIKA operates its online business in accordance with applicable Indian laws and regulations.
2. Brand Identity & Intellectual Property
ESSETIKA — Distinct by Design.
The ESSETIKA name, brand identity, original logos, designs, website content, graphics, photographs, product descriptions, marketing materials and other original creative assets are owned by the business operating ESSETIKA or used with appropriate authorization, as applicable.
These materials may be protected under applicable copyright, trademark and other intellectual-property laws.
Unauthorized reproduction, redistribution, commercial use, modification or misrepresentation of protected ESSETIKA materials is prohibited without appropriate permission.
Third-party trademarks, product names, photographs and other proprietary materials appearing on this website remain the property of their respective owners.
The display of a third-party trademark does not imply ownership, endorsement or affiliation unless expressly stated.
Nothing in this Legal Notice grants visitors a licence to commercially exploit protected website materials.
3. Website Information & Product Representation
We make reasonable efforts to ensure that the information published on our website is accurate, relevant and useful.
Product descriptions, images, technical specifications, pricing, availability and promotional information are presented to help customers make informed purchasing decisions.
Minor visual differences may arise from photography, lighting, screen settings or manufacturing tolerances.
However, products supplied must correspond with their advertised descriptions and applicable consumer-protection requirements.
Where a product is defective, incorrect, damaged or materially different from its description, customers retain their rights to appropriate remedies under applicable law.
We may correct genuine errors or update website information when necessary, without retrospectively removing rights already acquired by customers.
4. External Websites & Third-Party Services
Our website may contain links to external websites or use third-party services for payment processing, shipping, website functionality and other operational purposes.
External websites are generally governed by their own terms, policies and privacy practices.
ESSETIKA does not control independently operated third-party websites and cannot guarantee the accuracy or availability of their content.
However, the involvement of a third-party service provider does not remove any legal responsibility ESSETIKA may have towards its customers.
5. Customer Support & Official Communication
For assistance regarding orders, product information, payments, shipping, cancellations, returns, replacements or refunds, customers may contact:
ESSETIKA Customer Support
Email: support@essetika.com
Website: https://www.essetika.com
For general brand enquiries, collaborations and business communication:
Email: hello@essetika.com
We encourage customers to use these official communication channels to ensure that their enquiries reach the appropriate team.
ESSETIKA will never ask customers to disclose their passwords, OTPs, UPI PINs or payment-card PINs through ordinary email or unofficial messaging channels.
6. Consumer Grievance Redressal
We are committed to maintaining a fair, transparent and accessible customer-support process.
Customers who have unresolved complaints relating to products, payments, delivery, refunds or other shopping matters may request a formal grievance review.
Designation: Grievance Officer — ESSETIKA
Email: support@essetika.com]
Customers may submit complaints by email using the subject line:
Formal Grievance — ESSETIKA
In accordance with applicable Indian ecommerce consumer-protection requirements, consumer complaints will be acknowledged within 48 hours of receipt and addressed within one month of receipt.
Customers retain their rights to seek remedies through appropriate consumer-protection authorities and other lawful dispute-resolution mechanisms.
7. Privacy & Personal Information
ESSETIKA respects the privacy of customers and visitors.
Personal information collected through the website may be used for legitimate purposes including order processing, payment administration, delivery coordination, customer assistance and other activities described in our Privacy Policy.
Information is handled in accordance with applicable data-protection requirements.
For details regarding the collection, use, sharing and protection of personal information, please refer to our published Privacy Policy.
Privacy-related enquiries may be directed to:
8. Applicable Law & Consumer Rights
This website is operated in India and is subject to applicable Indian laws.
These include, where relevant:
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The Consumer Protection Act, 2019
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The Consumer Protection (E-Commerce) Rules, 2020, as amended
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The Information Technology Act, 2000, and applicable rules
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Applicable intellectual-property, advertising, taxation and data-protection laws
Nothing in this Legal Notice is intended to exclude, restrict or override mandatory statutory rights available to consumers.
Any dispute involving a consumer may be brought before the appropriate authority or forum having jurisdiction under applicable law.
9. Related Website Policies
For additional information regarding shopping with ESSETIKA, please refer to our other published policies:
Terms of Service — Conditions governing website use and purchases.
Returns & Refunds Policy — Return eligibility, exchanges, replacements, cancellations and refunds.
Shipping & Delivery Policy — Order processing, delivery, tracking and logistics-related matters.
Privacy Policy — Personal information and data-handling practices.
Contact Information — Official customer-care and business contact details.
These policies should be read together where relevant.
10. Updates to This Legal Notice
We may update this Legal Notice to reflect changes in legal requirements, business information, website operations or contact details.
The latest version will be published on this page with its revision date.
Any updates will be subject to applicable laws and will not remove statutory rights available to customers.
ESSETIKA
Distinct by Design.
Useful. Beautiful. Distinct.
Website: www.essetika.com
Customer Support: support@essetika.com
General Enquiries: hello@essetika.com